Amici's Italian Grill
is Ranked #3 of 24 Restaurants in Harvest Hills Calgary.
Some say it is excellent, friendly, great.
The Latest Review: ★★
Sent on the 9th of April, 2015
Heres my review of our experience at Amicis tonight (Thursday, April 9, 2015): Weve been to this place twice in the last couple of weeks, with our second visit of today being a lets give them a second chance approach. Well, two strikes and were done, even though the food was good both times. You see, the service was inattentive, verging on rude, the first time. Our order was taken, food was brought to the table, and then we were left alone until the meal was done, meaning the server never bothered to check in during the meal to see if everything was okay. Now, we let this slide, since its no biggie, especially since the kitchen does good work, and we returned. Same thing, but with a different server. Ignored. Indeed, I wanted a spoon, since my manicotti was a bit sloppy, as one might expect. I waited and waited and waited, all the while eating what I could with a fork, and yet our server never stopped by. Finally, I got up and searched the server station for a spoon and, finding none, I had to ask the hostess for one. Oh well, still not a big deal, except that the whole time I was waiting, our server was busily attending to three other tables with parties of three, four, and five. Hmmmm, makes me think if she had determined that, based on diner numbers, its best for tip purposes to serve tables with larger numbers properly and let smaller tables. like our party of two, suffer. Thats the feeling we both got, so we got up after waiting several minutes after we were both done and went to square up payment with the hostess. We let our concerns be known, but its cold comfort to know that the owner will be informed and the server spoken to. Simply not good enough. Well spend our dining budget, plus 15% tips, where our business is wanted, thank you very much.
Rank #3 of 24